Fresco Malaysia Warranty

At Fresco Malaysia, we understand how crucial dependable machines are — whether you’re running a business, serving customers, or preparing food at home. That’s why every purchase from us comes with more than just quality engineering. It comes with a guarantee. Our goal is simple: to give you confidence that your investment is protected by a warranty you can actually count on.

6 Month Warranty

Every product you buy from us is backed by a 6-Month Limited Warranty, ensuring you’re covered in case of defects in materials or workmanship.

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What’s Covered?

Our warranty applies to all Fresco Malaysia machine products, covering essential components that keep your machine running safely and efficiently. The 6-month warranty includes:

 

  • Function (overall performance of the product)

  • 🔥 Heating Element (for applicable products like fryers, ovens, etc.)

  • 🔌 Wiring (internal electrical connections)

  • 🎛 Controller (knobs, switches, and other control systems)

  • Power Button (main switch or start mechanism)

 

If any of these parts fail under normal usage within six months of purchase, we’ll repair or replace them — at no cost to you.

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How to Claim Your Warranty

Making a claim is easy. Just follow these steps:

  1. Keep Your Receipt
    Your original purchase receipt is required to validate the warranty.

  2. Register Your Warranty
    Fill out the warranty registration form on our website for smoother service.

  3. Contact Us
    Reach out to Fresco Malaysia or visit our store.

  4. Let Us Inspect
    Our technicians will inspect the item and verify the issue.

  5. Repair or Replace
    If your claim is valid, we will repair the product or replace it, depending on the condition.

 

Warranty Registration

Fill out the warranty registration form on our website. This helps us to match your purchase details and provide support efficiently quickly. The form is simple and only takes a few minutes to complete. Providing accurate information ensures that your product is officially recorded in our system for warranty support.

Reliable Machines, Guaranteed Support

We’re here to make sure your product performs exactly the way it should — and if it doesn’t, we’ll make it right. That’s a promise you can trust, every time you shop with Fresco Malaysia. From the moment you make a purchase to the need of repair, we’ve got your back. Our dedicated service team, transparent warranty process, and commitment to customer care ensure your experience is smooth and worry-free.

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